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Membership Cancellation Policy

The Hello Houston Organization, LLC reserves the right to refuse/cancel a membership in the Hello Houston Organization. If the Hello Houston Organization, LLC refuses a new or renewing membership, registrants will be offered a refund.

During the renewal process each year, members must attest to continued eligibility for membership based on the criteria of being a member of the Hello Houston Organization, LLC. Regular auditing of membership records will be conducted.


Membership Cancellation by Participant

Membership cancellations received within 5 business days of registration may be eligible to receive a full refund service fee.


Cancellations received after the stated deadline will not be eligible for a refund.

Cancellations will be only accepted via e-mail, and must be received by the stated cancellation deadline. In addition:

  • All refund requests must be made by the member or credit card holder.

  • Refund requests must include the name of the member and/or transaction number.

  • Refunds will be credited back to the original credit card used for payment.

  • All benefits and incentives received by the participant must be cancelled/returned to the Hello Houston Organization, LLC.

  • The above policies apply to all the Hello Houston Organization, LLC memberships unless otherwise noted in the corresponding program materials. Please read all individual program information thoroughly.


Any questions or cancellation requests may be directed to the Hello Houston Organization, LLC staff at 281-609-6005 or

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